Refund policy

Wristonic — Return & Exchange Policy

At Wristonic, customer satisfaction is our priority. We aim to provide premium-quality watches and a smooth shopping experience.

1. Return & Exchange Eligibility

- Customers may request a return or exchange within 7 days of receiving their order.
- Products must be unused, undamaged, and returned with their original packaging and accessories.
- Products showing signs of wear, customer-caused damage, or missing original packaging may not qualify.

2. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery and provide clear photos or videos of the issue.

3. Return Shipping Charges

If a return or exchange is due to an error on our part or a damaged product, please contact us for instructions.

For returns due to personal preference, return shipping charges may be the customer's responsibility.

4. Refunds

Refund requests will be reviewed individually. Approved refunds will be processed using an agreed payment method, subject to applicable law.

5. How to Request a Return or Exchange

WhatsApp: 03228707735
Email: wristonicofficial@gmail.com

Wristonic will assess each request in accordance with this policy and applicable consumer protection laws.